runtimo

Privacy Policy

Last Updated: 2/17/2026

1. Introduction

Runtimo Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI model platform and services (the "Service").

2. Company Information

Runtimo Ltd is a company registered in England and Wales. Our registered office address is available upon request.

3. Information We Collect

3.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account registration information (name, email address)
  • Payment information (processed through secure third-party payment processors)
  • Communication data when you contact us
  • Usage data and preferences

3.2 Automatically Collected Information

We automatically collect certain information when you use our Service, including:

  • Device information and identifiers
  • Log data (IP address, browser type, access times)
  • Usage patterns and service interactions

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our Service
  • When required by law or to protect our rights
  • In connection with a business transfer (merger, acquisition, etc.)
  • With your consent or at your direction

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Under UK GDPR and applicable data protection laws, you have the right to:

  • Access your personal information
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Runtimo Ltd
Email: privacy@runtimo.com
Website: Contact Page